ABA Statutory


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To view ABA's By-Laws View ABA's By Laws




Report a complaint

ABA takes all complaints against ABA members seriously and objectively.


To lodge a complaint

  1. Any complaint against a Member of the Association needs to be lodged in writing with the Association. You can email info@austbook.org.au or post your complaint to PO Box 1140, Springwood QLD 4127.
  2. Where the Board is aware of circumstances which suggest, or suspects, any misconduct of a Member, the Board may itself lodge a complaint against the Member.

Handling a complaint

Any complaint against a Member of the Association shall be referred to the Investigator.

From here the complaint will go through the complaint process. To view the complaint process, please download the ABA By-Laws.

Complaints received 

There were no complaints received against a member during the 2017 financial year.

Annual General Meeting (30 November 2017)

Click here to view a transcript of the Annual General Meeting, held on 30 November 2017.


As at 30 June 2017, ABA had a total of 2,888 members. 2,240 of the total members were classed as voting. 1,928 of the total members had a BAS agent number recorded for them. (Actual number of BAS agents may exceed this figure.)