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ABA is a recognised professional bookkeeping association for BAS agents by the Tax Practitioners Board.
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Annual General Meeting (21 November 2022)
Click here to view a transcript of the Annual General Meeting, held on 21 November 2022.
As at 30 June 2022, ABA had a total of 4,158 members. 3,410 of the total members were classed as voting. 2,842 of the total members had a BAS agent number recorded for them. (Actual number of BAS agents may exceed this figure.)
ABA takes all complaints seriously. A complaint could be either:
The Tax Agent Services Regulations 2009 require BAS Agent Associations, such as ABA, to have satisfactory arrangements in place for notifying members and clients of members about how to make complaints, and for the receiving, hearing and deciding of any such complaints.
Lodging a complaint against a member of ABA
Any complaint needs to be lodged with us in writing with us. You can email email@example.com or write to PO Box 852, Springwood QLD 4127. Once received, the complaint will be handled in accordance with Section 8 of the ABA By-Laws.
Lodging a complaint against ABA
The Tax Agent Services Regulations 2009 require BAS Agent Associations, such as ABA, to have adequate corporate governance and operational procedures to ensure that it is properly managed and its internal rules are enforced.
If a member of ABA or any member of the general public has any complaints or concerns about the adequacy of ABA’s corporate governance and operational procedures, they are urged to contact us by emailing firstname.lastname@example.org or writing to PO Box 852, Springwood QLD 4127.
Once received, the complaint will be dealt with in a timely and professional manner. This may result in the forwarding of the complaint to an independent investigator, arbitrator or mediator.
There was one complaint received against a member for the year ended 30 June 2022. The complaint was fully investigated by the complaints committee and it was found that the member had no case to answer.